Privacy Policy
At Fix Dessert Chocolatier, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, fixdessertchocolatier.com. By using our services, you agree to the terms of this Privacy Policy.
Information We Collect
We collect different types of information to improve our services and ensure a seamless shopping experience.
1. Personal Information
When you place an order, register an account, or contact us, we may collect the following:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment details (e.g., credit/debit card information)
2. Non-Personal Information
We may collect non-identifiable data, such as:
- Browser type and version
- IP address
- Cookies and usage data
- Device information (operating system, screen size, etc.)
3. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience. Cookies help us:
- Understand how you use our website
- Remember your preferences and cart items
- Provide personalized recommendations
You can adjust cookie preferences in your browser settings.
How We Use Your Information
We use the information we collect for the following purposes:
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Order Fulfillment
- Process and deliver your orders to your preferred address
- Communicate order updates and tracking information
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Customer Support
- Respond to inquiries, complaints, or requests
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Personalization
- Improve your shopping experience by personalizing content, product recommendations, and offers
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Marketing and Promotions
- Send newsletters, promotions, and updates (with your consent)
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Site Improvement
- Analyze website performance and user behavior to optimize our services
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Fraud Prevention
- Verify customer identities and prevent fraudulent transactions
How We Share Your Information
Your privacy is important to us. We do not sell your information to third parties. However, we may share your data with:
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Service Providers
- Third-party vendors who assist with shipping, payment processing, and website hosting. These partners are required to protect your information.
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Legal Compliance
- If required by law, we may disclose your information to comply with legal obligations, court orders, or regulatory authorities.
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Business Transfers
- In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
How We Protect Your Information
We implement strong security measures to protect your data:
- SSL Encryption: All sensitive data, including payment information, is encrypted during transmission.
- Secure Payment Processors: We work with trusted payment gateways to handle transactions securely.
- Restricted Access: Only authorized personnel can access your personal information.
While we take all reasonable precautions, no method of data transmission or storage is completely secure.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the information we hold about you.
- Correction: Update or correct inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Opt-Out: Unsubscribe from marketing communications by clicking the “unsubscribe” link in our emails.
- Cookie Preferences: Adjust cookie settings in your browser to control how data is collected.
To exercise any of these rights, please contact us at sales@dubaichocolatebars.us.com.
Third-Party Services
Our website may contain links to third-party websites or services, such as payment gateways (e.g., PayPal, Stripe). We are not responsible for the privacy practices of these third-party platforms. Please review their privacy policies before sharing any personal information.
International Users
If you are accessing our website from outside the United States, please note that your information will be processed and stored in the U.S. By using our services, you consent to the transfer of your information to the U.S., where privacy laws may differ from your country of residence.
Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 13, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. Please review this policy regularly to stay informed.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how your data is handled, contact us:
📧 Email: sales@dubaichocolatebars.us.com
🏢 Warehouse Location:
Downtown Los Angeles, CA, USA
Fix Dessert Chocolatier is dedicated to keeping your information safe and ensuring your trust with every interaction.
