Terms of Service

Welcome to Fix Dessert Chocolatier. These Terms of Service govern your use of our website, dubaichocolatebars.us.com, and the purchase of our products. By accessing our site or placing an order, you agree to these terms. Please read them carefully.

1. General Terms

  • Eligibility: You must be at least 18 years old to use our website or make purchases. By using this site, you confirm that you meet this age requirement.
  • Updates to Terms: We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of our site implies acceptance of these changes.

2. Account Registration

  • You may create an account to place orders and track your purchases.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
  • If you suspect unauthorized access to your account, contact us immediately at sales@dubaichocolatebars.us.com.

3. Product Information

  • We strive to ensure all product descriptions, images, and prices are accurate. However, we do not guarantee that all information is error-free.
  • Product availability may change without notice. If an item is out of stock after an order is placed, we will notify you promptly and offer alternatives or a refund.

4. Orders and Payments

  • Order Acceptance: Your order is subject to our acceptance. We reserve the right to cancel orders for any reason, including suspected fraud, payment issues, or product unavailability.
  • Payment Methods: We accept major credit cards, PayPal, and other secure payment options. By submitting payment details, you authorize us to process the transaction.
  • Pricing: All prices are listed in USD. Taxes and shipping fees, if applicable, are calculated at checkout.

5. Shipping and Delivery

  • Please refer to our Shipping Policy for detailed information on domestic and international shipping options, costs, and timeframes.
  • We are not responsible for delays caused by third-party carriers or customs clearance for international orders.

6. Returns and Refunds

  • Returns and refunds are subject to our Refund and Returns Policy.
  • Products must be returned in their original condition within 10 days of delivery to qualify for a refund or exchange.

7. Intellectual Property

  • All content on this website, including text, images, logos, and product designs, is the intellectual property of Fix Dessert Chocolatier.
  • You may not reproduce, distribute, or use our content for commercial purposes without our prior written consent.

8. Prohibited Activities

You agree not to:

  • Use the site for unlawful purposes or in violation of applicable laws.
  • Attempt to interfere with the operation of the website, including hacking or introducing malicious software.
  • Engage in activities that damage or disrupt our site or compromise the experience of other users.

9. Limitation of Liability

  • Fix Dessert Chocolatier is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our site or products.
  • In no event will our liability exceed the amount paid for the product or service in question.

10. Disclaimer of Warranties

  • Our website and products are provided “as is” without warranties of any kind, express or implied.
  • We do not guarantee uninterrupted or error-free operation of our site or the accuracy of its content.

11. Governing Law

These Terms of Service are governed by the laws of the State of California, without regard to conflict of law principles.

12. Contact Information

For questions, concerns, or assistance regarding these Terms of Service, please contact us:

📧 Email: sales@dubaichocolatebars.us.com
🏢 Warehouse Location:
Downtown Los Angeles, CA, USA

Thank you for choosing Fix Dessert Chocolatier. We’re here to make every experience with us exceptional!